Frequently Asked Questions

  1. What is the Disguised Fan Event?

The Disguised Fan Event is a unique opportunity to connect with Disguised (DSG) Toast and friends in person, commemorate his Southeast Asian homecoming, and celebrate the Filipino gaming community. 

  1. Is the Disguised Fan Event a convention?

No, the Disguised Fan Event will be a live variety show with Toast and friends.

  1. Will there be event merchandise sold?

Yes! There will be both official merchandise and fan made merchandise available for purchase at the event proper.

  1. Where is the event going to be held?

The event will be held in the Villamor Hall in UP Diliman, also generally known as the ‘UP Theater’.

  1. Is there parking in the venue?

Yes, there are several parking areas around the theater.

  1. Is the venue accessible through public transportation?

Yes, there are several jeeps that pass through the venue proper on a regular basis. 

  1. What time will the event start?

Doors to the event will open at 12pm. The Show will begin at 1 pm sharp, so make sure you arrive early! 

  1. How long will the event run?

The event will run for about 2 and a half hours with Meet n’ Greets happening after the show proper.

  1. Is the event reserved seating?

The event has several ticket tiers, but within those tiers the seating will be on a first-come first-serve basis. Ushers will be present to help facilitate the seating process.

  1. Will there be access to the venue for PWDs and Senior Citizens?

Yes, the theater is accessible for all.

  1.  Will there be food sold at the venue?

Yes there will be concessionaires by the theater. However, food and drinks are not allowed to be brought into the theater itself.

  1. What are your Minor Policies?

Children under the age of 13 must be accompanied by a parent or a legal guardian. Tickets must be held by both the child below 13 y/o and their companion. However, we do not recommend this event for young infants due to the high volume of attendees, loud music, and potential for bright lights.

  1. Will there be onsite selling of tickets? 

There will be no onsite ticket selling. All tickets can be purchased through disguised.gg/manila

  1. Am I allowed to bring my bag inside the venue?

Yes, there will be a bag check by the entrance for safety reasons. 

  1. Do I need a physical copy of my ticket?

No, all you will need is the e-ticket QR code obtained after paying for your ticket online.

  1. Can I refund my ticket?

No, ticket refunds will not be allowed. Refunds will only be given in the event of force majeure leading to event cancellation. 

  1. What if my wristband gets damaged and comes off?  

Only wristbands AROUND YOUR WRISTS will be considered valid for entry to the theater. If your wristband gets damaged and does come off please approach and inform a staff member. 

  1. Are we allowed to give gifts to the talents?

Yes, but food and drink items will STRICTLY NOT BE ACCEPTED, we will have a table for gifts by the doors of the theater. Please be sure to label and dedicate your gifts so we know who it’s for! 


Meet & Greet Mechanics and Details

  1. Meet & Greet Group 1 will begin shortly after the show proper, with Group 2 following after.

  2. Special wristbands will be given to Meet & Greet ticket holders when they enter the venue.

  3. The venue for Meet & Greets will be the same as the venue for the program.

  4. All guests will be asked to leave the venue after the show, and Meet & Greet guests may re-enter after presenting their SHOW AND MEET & GREET wristbands.

  5. Guests are only allowed to bring up their phones and DSG merchandise purchased from the event.

  6. There will be an exclusive gift table for Meet & Greet participants during the Meet & Greet, so you can hold onto your gifts till then! (No food and drinks, no sharp objects, no weapons) 

  7. Seat numbers for the show will correspond to your queue number for M&G. Everyone will get their chance to meet the talents.

  8. At your turn, guests may briefly greet the talents and have a picture with them. An usher will be present to help take your picture if needed. Any behavior deemed inappropriate or offensive will result in the guest being escorted off the stage.

  9. Guests will be required to leave the theater immediately after they come off stage.

If you have a question that isnt here, feel free to send us an email at [email protected]